Terms and Conditions – Winorio Casino
General
By playing at Winorio Casino (the “Casino,” “Company,” “we,” “us,” or “our”), you accept that it is your responsibility to understand all legal and regulatory requirements related to online gambling in the location where you reside. You are accountable for checking whether local laws permit you to use the services available on our platform.
Changes To This Agreement
We may adjust these Terms and Conditions whenever we want. We will usually inform players in advance of any upcoming modifications. We encourage you to consult this page often to remain informed about any updates or amendments.
Who Can Play
Winorio Casino only authorizes players from those places where online gambling is explicitly legal. You agree to verify that internet gaming is lawful in your area before opening an account or placing bets.
You must be at least eighteen years old (or reach the age mandated by the laws of your jurisdiction if that threshold is higher). You alone must confirm that you meet the legal age in your territory. We are entitled to ask for proof of age, and we reserve the right to limit your account access or suspend it if we think you are underage.
Availability Of Games
Certain countries and regions prohibit specific games, whether mandated by law or by a software provider’s own policies. These limitations can shift over time. You should not use VPNs or other workarounds to bypass geographical restrictions on particular games. If we find that you have disregarded these guidelines, we can nullify winnings derived from such prohibited usage.
Some NetEnt, Street Fighter, Fashion TV, Planet of the Apes, Vikings, Narcos, or Universal Monsters games do not operate in selected countries. Additionally, players from particular regions cannot obtain jackpots from NetEnt jackpot releases. Canadian players cannot participate in any NYX-based content.
Accepted Currencies
Below is an overview of currencies that Winorio Casino allows for deposits and withdrawals:
| Currency | Symbol or Notation |
|---|---|
| Euro | EUR |
| Pound | GBP |
| Bitcoin | BTC (Cryptocurrency) |
| Tether | USDT (Stablecoin) |
| Ethereum | ETH (Cryptocurrency) |
| Litecoin | LTC (Cryptocurrency) |
| Ripple | XRP (Cryptocurrency) |
| Tron | TRX (Cryptocurrency) |
| Dogecoin | DOG (Cryptocurrency) |
Fees And Taxes
Every player is responsible for any taxes, fees, or other financial responsibilities that result from earnings at our site, in line with the laws of their place of residence.
Game Rules
You confirm awareness and understanding of each game’s guidelines and theoretical payout ratios. It is your obligation to learn these details before playing.
Disclaimer Of Liabilities
Responsible Wagering
By taking part in any Casino offering, you realize there is a potential to lose funds. The Casino is not responsible for any financial harm from your usage of the site.
Technical Issues
We are not liable for technical concerns such as device malfunctions, unstable internet connections, or software defects that interrupt gameplay. If a mistaken wager or payout happens because of an internal or external error, we can revoke or modify it to reflect the correct terms that should have existed at the time of the bet.
Misallocated Funds
If we accidentally place funds, bonuses, or winnings into your account that are not rightfully yours, that amount continues to belong to the Casino. If you notice any extra sum, you must notify us as soon as possible. If you took out these unearned funds before we recognized the error, the sum may become a debt that you owe to the Casino.
No Guarantee Of Uninterrupted Access
We make no claims that software, games, or the website will operate error-free at all times, nor that you will encounter zero interruptions. We disclaim liability for direct or indirect damages arising from your use of this platform. By choosing to participate, you indemnify the Casino, its officers, staff, business partners, and service providers against any losses, costs, or claims. The Casino reserves the final decision on whether any breach of these Terms has taken place, possibly leading to account suspension.
Applicability Of Support Advice
Our official Terms and Conditions are authoritative. Any suggestions or clarifications from our support team are meant to assist you but do not override or modify these Terms. If you find inconsistency between the Terms and a statement from customer support, rely on the Terms and Conditions.
If any language versions conflict, the English text prevails.
Use Of Player’s Account
Players can only open a single personal account. Additional accounts created by the same individual may lead to closure of all such accounts, plus possible forfeit of associated winnings or bonuses. You cannot allow minors or third parties to access your profile or use the Casino on your behalf.
Should we detect a duplicate account, any returns or bonuses gained during that time might be forfeited and you must reimburse us if any funds have been withdrawn incorrectly. The site is strictly for individual, noncommercial use.
You must ensure your personal information is up-to-date in your account. We reserve the option to contact you by phone, as part of our verification steps. If you do not comply with identity checks after repeated attempts, your account could be locked.
Anti-Fraud Policy
Winorio Casino enforces anti-fraud policies, using diverse methods to identify collusion, unauthorized behavior, or suspicious transactions. If we suspect any wrongdoing, we might close or suspend your account without advance notice or explanation, and possibly inform law enforcement or regulatory agencies.
Examples Of Fraud
Below are some practices we consider fraudulent:
• Collusion with other players or staff.
• Using strategies that aim at cheating.
• Actions considered fraudulent at other casinos or among payment providers.
• Depositing money acquired via unlawful channels.
• Carrying out chargebacks or reversing legitimate payments.
• Creating multiple accounts.
We will confiscate any bonuses or gains from players who try to exploit welcome packages, create multiple accounts for extra promotions, use forged documents, or systematically reduce risk to manipulate the outcome. If we are suspicious of any such advantage play, we can close your account.
If we find that any user has tried to manipulate the website or has not reported a discovered bug or vulnerability, the Casino reserves the right to claim compensation from that user for the costs associated with addressing the error.
Every deposit must be wagered at least three times on the site before any withdrawal. If multiple deposits have been made consecutively without activity, the sum of those deposits must be wagered accordingly. Otherwise, the Casino can impose a processing fee.
Winorio is not a financial institution. Funds in your account do not earn interest. We do not provide exchange or conversion services besides normal deposits/withdrawals in accepted currencies.
Depositing
Our site accommodates a variety of deposit approaches, including Visa, Mastercard, bank transfers, e-wallets, and certain cryptocurrencies. Availability might differ depending on your region. If you have questions regarding the best deposit method for your location, contact our support at support@winorio.com.
Each deposit must be at least €20 (or equivalent in other currencies). The maximum deposit depends on which method you select. We disallow third-party deposits. Using bank accounts or cards that do not match your name can cause us to void winnings and return the deposit to its rightful owner.
When depositing via crypto (e.g., through CoinsPaid), be aware that deposit limits may not apply. If you plan to limit your gambling, consider using a deposit option where we can enforce limit settings.
Withdrawal Policy
Withdrawals typically start at €20 or an equivalent. Payment method restrictions may cap how much can be withdrawn per transaction. Larger sums are sent in multiple installments.
We might pause payouts pending identity checks. If we find that personal data is false, we can refuse your withdrawal and close your account. Even if your region is supported, banks or payment intermediaries might independently reject or block these transactions.
Our system uses Euro as a reference. If you deposit or withdraw in another currency, minor discrepancies may arise from exchange rates. Bank transfer withdrawals might take five to seven business days, and additional fees may apply if intermediary banks are involved.
We generally limit daily withdrawals to €5,000 and weekly to €10,000, with a monthly cap of €20,000. If you win above €20,000, we might break down your payout into monthly phases.
Like deposits, your account is not interest-bearing. Funds remain for gaming and any withdrawal request is subject to our identity checks and anti-fraud policies.
Refund Requests
Players can lodge a refund request for a deposit error within twenty-four hours from the original transaction. If you believe someone else accessed your account, you may request a refund within thirty days if there is evidence of unauthorized use.
We handle refunds to credit cards up to the deposited sum. Any total over the deposit might be transferred by an alternate method. Bonuses or bonus gains are removed before a refund is granted. If a card purchase is high-risk, we might inform relevant authorities. All fees or costs tied to the process are your responsibility.
Dormant Accounts
A user account is “inactive” if it has had no login or bet placed for twelve consecutive months.
If your balance is still positive, a fee of €10 or its equivalent is taken at the start of each month until your balance is zero or until you log in and reactivate your account.
Complaints
If you have any questions regarding the site operation, claiming the welcome bonus, or launching casino games — support is here 24/7. In case the managers are unable to solve your issue, it’ll be escalated to a higher authority.