Privacy Policy – Winorio Casino

General

Winorio Casino (“Winorio,” “we,” “us,” or “our”) acts as a data controller under the gambling regulations relevant to our operation. Data collection is necessary for our website operation. Using your information we provide you with the games, allow account access and receive personalized services.

If you agree to create an account at Winorio Casino after reading this policy, you admit to agree with everything stated here.

We may occasionally revise this document. We will endeavor to notify players of substantial changes, but recommend you review this policy from time to time on your own. Continued usage of the site and related services is your acknowledgment of any updates to these terms.

Information We Collect

Types Of Data
We may gather various personal data from you for legitimate purposes, including, but not limited to:

Account registration details (e.g., first and last name, date of birth, email address, phone number).
Records of any communication with us (via website forms, email, chat, or other channels).
Transaction logs and history associated with your account across our platforms.
Login details and system logs (like IP address, browser, device, location data, or usage logs).
Documentation you provide to confirm identity or address (passport scans, payment receipts, bank statements, etc.).
Responses to optional surveys or user experience questionnaires that may be conducted periodically.

Collection Methods
We typically gather your personal information when you use our forms, complete account setups, or communicate with us through chat, email, or other contact channels. Additionally, certain data might be automatically captured from your browser or device while navigating our site. We can also lawfully receive personal information from external vendors who focus on fraud control or transaction processing. In such cases, we only use that data in line with this Privacy Policy.

How We Use Your Information

Service Provision
Your personal information allows us to fulfill key functions:

Handling bets and financial transactions (e.g., deposits, withdrawals, card payments).
Delivering gaming options and related support (managing your profile, awarding bonuses, etc.).
Offering efficient customer support to help with account management or technical concerns.
Identifying users and verifying accounts to comply with age or identity checks.
Sending marketing communications (if consented to) regarding promotional offers from either Winorio or selected business partners.
Meeting legal obligations in the realm of anti–money laundering (AML) and counter–terrorism financing (CTF).
Investigating account transactions to reduce fraud, usage of illicit funds, or other illegal practices.
Studying aggregated data for market analysis (e.g., user engagement or game preferences).
Performing internal research and statistical evaluations to improve our operations.

Marketing Communication

Opting In Or Out
When you sign up at Winorio Casino, you share us personal information and contact details. We may use them later for marketing communication.

Additionally, we get your data from online service providers. All information we access is handled according to the data protection laws.

Promotion Results
By accepting any prize or winning from us, you also grant us permission to use your name or nickname for publicity or promotion, unless prohibited by local law.

Obtaining Personal Information

Consent And Sources
We do not gather personal details without your awareness. However, we might collect data automatically (site logs) or receive it from third-party service providers—for instance, companies specializing in fraud detection or identity verification. If your personal data is shared with external vendors, we remain committed to using and protecting it strictly according to this policy and relevant laws.

Third-Party Engagement
We may enlist external suppliers for technical tasks such as hosting or e-commerce transactions. These parties might process user data on our behalf to ensure smooth site operation. Our contracts with them require robust security for any shared personal data.

Data Recipients

Internal And Group Affiliates
In certain instances, your data may be shared within our corporate family (e.g., parent organizations, sister companies) or with authorized business associates. Such data transfers help maintain consistent service across multiple departments, including support, fraud analysis, VIP management, and so forth. Our employees with access to your data are bound by strict confidentiality rules and relevant data protection laws.

Disclosure To Others

Reasons For Sharing
We do not sell or rent personal data. However, we may release personal data if:

Required by law or court order.
Needed for compliance with licensing authorities or regulators.
Believed to be necessary to protect safety or investigate fraud or suspicious actions.
Part of an agreement with marketing service providers who require the data.
We undergo a merger, acquisition, or partial asset transfer where user data is included in the business deal.

Third-Party Roles
Below is a summary table that shows typical categories of third parties and the reasons we may share user information:

Third-Party Category	Purpose	Examples
Marketing Service Providers	Distributing promotions or analyzing campaigns	Email distribution tools
Fraud Prevention Companies	Identifying suspicious transactions or accounts	ID verification services
Regulatory Bodies	Adhering to AML/CTF, licensing rules, or investigations	Government authorities
Business Partners	Delivering improved game content or payment services	Software studios, payment gateways

We also integrate social media functionalities (like “Share” or “Like” buttons), which might gather user data governed by the respective social media site’s policy.

Potential Corporate Changes
Should Winorio be involved in corporate restructuring, user data might be included among the transferred assets. We will notify you by email if such a transfer occurs so you can decide whether to continue using the site under the new ownership.

External Links
Our content can link to other websites for further resources. We do not control external content, and those sites will have distinct privacy policies.

Data Retention

Account Closure
You or the Casino can terminate your account at any time. Afterward, your personal data stays on record only as long as required by legal or regulatory standards—often for investigating possible money laundering, fraud, or other illegal activities.

Legal Requirements
Under anti–money laundering and licensing statutes, we are obligated to store personal information for a minimum of five years after the last transaction or the closure of an account. Some data can be kept longer if needed for official inquiries.

Anonymized Usage
In some cases, we retain anonymized or aggregated data to refine marketing outreach or site functionalities. This ensures no direct user identification while still analyzing usage trends.

Security Of Your Data

Commitment
We recognize the significance of safeguarding personal info entrusted to us. Accordingly, we aim to maintain robust protections—technical and organizational measures—to secure data from unauthorized intrusion or mishandling.

Player Account Controls
To access your Winorio account, you must use an ID (email) and password. For an additional security, enable the two-factor authentication in account settings.

Automatic Collection
When you access the Winorio site, our system collects essential data such as IP addresses, browser details, and location metrics. We might collaborate with analytics platforms or marketing partners to interpret these traffic patterns. We never use automatically gathered info to personally identify you unless it’s combined with other user-provided details.

Types Of Cookies

Cookie Type	Purpose	Example
Required Cookies	Ensure basic site navigation and functionalities	Logging in or accessing account pages
Functional Cookies	Let us analyze your usage and save personal settings	Remembering your region or language
Advertising Cookies	Evaluate marketing efficacy, track visits, or new user regs	Collating site activity for ad campaigns

Third-Party Providers
We also engage external partners for services like site analytics or marketing. Their cookies might track user visits to measure results. Note that if you choose to share or like content on social media, that provider’s privacy terms apply to the data collected during that action.

Managing Cookies
Most browsers accept cookies by default, but you can change your browser settings to delete or block them. Bear in mind that restricting cookies can limit certain interactive features on our site.

Contacts

If you have additional questions, contact us at support@winorio.com. We encourage you to visit these policy pages periodically for any important updates or clarifications. Thank you for choosing Winorio Casino, and we remain committed to providing both entertainment and data protection.